Support center
Do you have questions about our articles or do you need technical support? Then contact us. We are also available by phone for purchase advice or appointments.
Contact
support1

Support center

Do you have questions about our articles or do you need technical support?
Then contact us.

We are also available by phone for purchase advice or appointments.

Note:
We provide phone support, not technical support. This is done exclusively via email, Whatsapp or AnyDesk

Download AnyDesk

General Inquiries

Do you have general questions about devices and would you like purchase advice?Then you are exactly right here.

Order tuning file

Would you like to have an original file edited? Fill out our order form and get an offer.

Technical support

Do you have installation problems or need technical support?We are at your disposal after the purchase

FAQ - Frequently Asked Questions​

Yes we can be reached by phone. 
You can reach us from Monday to Friday from 10:00 a.m. to 10:00 p.m. and on weekends from 10:00 a.m. to 8:00 p.m. 
The telephone hotline is responsible for general questions and customer support. 
Appointments are also arranged. 
We do not give support by phone!

If this is the case and you are not a customer of ours, our technical email support will be happy to help you further. 
Contact them and describe the problem you are having. 
The solution to the problem, however, will not be free. 

Check whether the connection is seated correctly.
It often happens that customers call us and the device is not working.
In 99.9% of cases, it was due to the OBD connection that the plug was not seated correctly.

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